Ordering & Shipping Info

Artwork

Zing prefers artwork in Adobe Illustrator format. Please save artwork as .ai or .eps vector file types. All text must be converted to outlines.  Artwork modification that requires our professional graphics team will incur additional charges.   For more information on Artwork, see Artwork Approval.

eProof

Prior to production, Zing will send you an Electronic Proof (eProof) to review logo placement and specs for accuracy.  The eProof requires your approval before we can begin production.  In the event that you require edits or changes, then a new electronic proof will be submitted for your approval.  eProofs are sent to you via email FREE of charge.  

Engraving Setup Charges

  • Most product prices include a one-location engraving or one-color imprint charge.
  • Setup charge for new logo: $65.00(G)
  • This set up charge is a one-time fee per logo. The logo can then be used on all Zing products at no additional cost.  That's the benefit of Zing's Lifetime Logo incentive.
  • Setup charge for a text logo: No Charge
  • Re-order Setup Charge: No Charge
  • Second Location Engraving Charge: $0.80(G)
  • Personalization: $1.90(G) per name
  • Custom Labeling or Handling: Contact Sales

Color Print Setup Charges

Setup
  • 1 Color Print: $65.00(G)
  • 2 Color Print: $110.00(G)
Multi-Color Imprint Run Charge
  • 2nd Color Print: $0.80(G)
  • 4CP 1 Side: $1.25(G)
  • 4CP Full Wrap: $2.50(G)
  • 2nd Location 1 Color: $0.80(G)
Production Lead Time

Standard production time is 7-10 days after artwork approval. Please call for any rush requests. All rush requests must be approved prior to order confirmation.

Shipping
  • All orders ship FOB Phoenix, Arizona. Our preferred shipment method is UPS.
  • Third Party Billing: No charge
  • Drop Shipment: For each shipment add $3.50(G) per ship-to location.
Rush Order Guidelines
  • All Rush Orders must be approved by Zing.
  • All rush orders must ship UPS Express service and must ship one or two day service.
  • No proof approval on rush orders. All Zing art specifications must be met to ensure on-time processing. For more information on artwork specs, visit Artwork Approval.
  • Rush orders subject to inventory availability.
  • Maximum of three (3) split shipments
Terms

We extend NET 30 payment terms to pre-approved accounts. All major credit cards are accepted.

Samples
  • Random blank samples under $15 (C) are supplied at no charge with the use of your shipper account number. Shipping is charged at retail rates unless an account number is provided. 
  • For random blank samples over $15 (C), they will be available at a 30% discount off NET EQP (End Quantity Pricing).
  • Random Spec Samples are offered FREE of charge as long as the inventory exists, and will ship at no charge with the use of your shipper account number.  Shipping is charged at retail rates unless an account number is provided.
  • Spec Samples are offered free of charge if the order opportunity is greater than $10K.
Cancellation

Any cancellation of orders in process is subject to applicable charges, depending on extent of work performed and cost incurred at time of cancellation.

Copyright Notice

All logos used in this catalog are to show engraving reproduction ability only. They are not intended to be advertisements nor are these items for sale to anyone other than the parties expressly authorized to use such logos.

Returns

Returns of engraved product will not be accepted.

Ordering

To gain access to our exclusive range of products and to place orders, please send all inquiries to [email protected].  We cater solely to promotional products distributors. 

If you're not a current distributor customer, you can register for an account and submit your online registration for approval.  For faster approval times, be sure to include your PPAI or ASI membership number on the application.